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Shopper calling after she left the store without reporting a fall, with a receipt nearby and The Oakes Firm’s contact information.

I Left the Store Without Reporting My Fall. Can I Still Make a Claim?

If you left a store without reporting your fall, write down what happened and contact the store promptly. Missing that step does not automatically settle whether you have an injury claim. Part of the PhillyLegalConnect Quick Answer Series Simple answers to common accident, insurance, and injury questions affecting Philadelphia, Pennsylvania, South Jersey, and the Jersey

I Left the Store Without Reporting My Fall. Can I Still Make a Claim? Read More »

Shopper asking a store manager to save surveillance video after a fall, with a security camera overhead.

How Do I Ask a Store to Save Surveillance Video of My Fall?

To ask a store to save surveillance video of your fall, send a prompt, specific written request. Identify when and where you fell, and keep proof that you sent it. Part of the PhillyLegalConnect Quick Answer Series Simple answers to common accident, insurance, and injury questions affecting Philadelphia, Pennsylvania, South Jersey, and the Jersey Shore.

How Do I Ask a Store to Save Surveillance Video of My Fall? Read More »

Store incident report after a fall at a retail customer service counter

The Store Won’t Give Me a Copy of My Incident Report. What Should I Do?

If you cannot get a store incident report after a fall, request it in writing, ask for the incident or claim number, and preserve your own account of what happened. Part of the PhillyLegalConnect Quick Answer Series Simple answers to common accident, insurance, and injury questions affecting Philadelphia, Pennsylvania, South Jersey, and the Jersey Shore.

The Store Won’t Give Me a Copy of My Incident Report. What Should I Do? Read More »

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